In the middle of service the phone rings: a table for four, tonight. Without an answer or a good greeting, that table ends up next door.
Point callers straight to your online reservation system; it also works at ten in the evening. Mention the days you are closed, because many calls are about exactly that.
Three scripts you can use right away
Replace the parts in [brackets] with your own details.
Welcome message
“Welcome to restaurant [name]. We are in the middle of service right now. You can book a table directly online at [website]. Rather speak to someone? Leave your name and number and we will call you back as soon as possible.”
After hours
“Welcome to restaurant [name]. We are currently closed. We are open from [day] to [day], from [time]. You can always book online at [website]. We look forward to seeing you!”
Voicemail
“You have reached restaurant [name]. Please leave your name, phone number, the date you would like and the number of guests, and we will confirm your reservation as soon as possible.”
Need more than one message?
See all prices and packages on one page, or create a single message first from $24.